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πŸ† How Do I Redeem My Won Reward?

I've won a reward! How do I claim it?​

Congratulations on your win! Redeeming your reward is typically managed by the server owners or admins where you earned the points. Crue provides the platform, but the actual rewards, their distribution, and their redemption process are handled by the individual servers.

So, what's the next step after winning a reward?​

Once you've won a reward:

  1. Notification: You'll likely receive a notification or message from Crue or the server informing you of your win.
  2. Reach Out: If there are specific instructions provided in the notification, follow them. If not, it's a good practice to reach out to the server admins or moderators for guidance on how to claim your reward.
  3. Follow Procedures: Some servers may have specific procedures or channels dedicated to reward claims. Ensure you follow any guidelines or steps outlined by the server.

I reached out to the server admins but haven't received my reward yet. What should I do?​

Patience is key. Remember, server admins manage multiple tasks and might need some time to process reward claims. However, if an extended period has passed without any communication, try reaching out again or checking in dedicated channels where updates or announcements about rewards might be posted.

I'm confused. I thought Crue managed the rewards?​

While Crue facilitates the point and reward system, it does not handle the actual distribution or specifics of individual rewards. Think of Crue as the platform, while the actual rewards and their management fall under the purview of individual server owners.

What if I have concerns about the legitimacy of a reward or feel it's not as described?​

Your experience and trust are important. If you have concerns about a reward, the first step is to communicate with the server admins. They're best placed to address any discrepancies or provide clarifications. If you still have concerns, you can share feedback with Crue through our support channels, and while we don't manage reward distribution, we value user feedback to ensure a fair and transparent system.